Shipping Policy

Cushy Footsie™ Shipping Policy

Our team strives to dispatch orders within 3 working days. While we aim to ship purchases within 24 hours or the next day, orders made after 11 AM on Saturdays will likely ship on Monday.

Please note that delivery timeframes are beyond our control and subject to USPS, UPS, FedEx, or DHL schedules. For any inquiries, reach out to us at support@cushiefootsie.com.

Most products are shipped within 24-48 hours and typically take 10-20 business days for delivery.

Return and Refund Policy

Should you need to return a product, here are the guidelines:

Our return window is 30 days from the delivery date.

We cover return shipping fees and currently do not charge a processing fee for the order.

For a guaranteed return, email us at support@cushiefootsie.com.

Products must be in new, unused condition.

Customized items are not eligible for return.

Refunds, minus shipping costs (unless free shipping was provided), will be processed within 10 business days after we receive the product. Refunds will be issued to the original payment method.

Please report any shipping issues, such as missing or incorrect items, within 72 hours of delivery. Questions? Email us at support@cushiefootsie.com.

Frequently Asked Questions for Our Store

Where do you ship?

We currently ship worldwide, offering free shipping on every purchase. Our aim is to ensure a seamless experience for you, with packages typically arriving within 7 to 15 days from the date of purchase. Please note that occasional shipping delays might extend delivery times up to 30 days.

How long will it take to receive my order

Enjoy free worldwide shipping without any additional fees. We aim to deliver your order within 7 to 15 business days from the date of purchase. Please note that in rare cases, shipping delays beyond our control may extend the delivery period up to 30 business days. Your satisfaction is our priority, and we're committed to ensuring a seamless shipping experience for you.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover Card, Diner's Club, Shop Pay, Apple Pay, Google Pay, Meta Pay, Amazon Pay, and Paypal, but feel free to contact us for other payment options.

Do all orders come with a tracking number?

Yes, absolutely. At Cushy Footsie, we prioritize transparency and convenience. Hence, every order is shipped with an internationally valid tracking code. This enables you to effortlessly track your package and stay updated on its journey to your doorstep.

Can I order as a gift for someone else?

Yes, you can! When placing an order as a gift, please use your email address to receive order summaries. Enter the recipient's name and shipping details at checkout. Rest assured, we ensure that pricing and receipts are excluded from the package to make it a perfect surprise for your recipient.

How can I get my order refunded?

If you're unsatisfied with your purchase for any reason, you can request a refund within 30 days of receiving your order. For more details, please refer to our refund policy page.